Pankaj Arora
Senior Manager at Sbi Card
Based in India
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Seniority
Manager
Department
General Business & Management
Location
India
Industry
Financial Services
Company size
25K
Contact information
Reveal Pankaj's email and phone
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p•••••••@sbicard.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Pankaj Arora
A qualified postgraduate with more than 18+ years of Customer Service, Net Promotor Score, Customer Retention, KYC management, Collection, Collection Vendor Management, Compliance Metric & Client Relationship Management experience across diverse facets such as operations and Customer interaction in the Industry Currently working as Senior Manager – Contact Center with NBFC Possess excellent interpersonal, communication & organizational skills with abilities in team management, Contact Center management, KPIs management, Stakeholder management & Vendor relationship management.
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