Pankaj Kumar

Background

About Pankaj Kumar

A seasoned LSS Master Black Belt professional with 25+ years of extensive consulting experience working on process improvement initiatives and managing business driven projects around Manufacturing, Sales & Distribution, Supply Chain, Oil & Gas, Telecom, Pharma Distribution, Real Estate, Utility, Automotive & IT enabled Services through Digital Transformation, Business Process Re-engineering (BPR), Lean Six Sigma & Agile Methodology, Process Automation & Quality Management (QMS/QC/QA). Overall, 35+ years of professional experience with multi-domain expertise in industries at national and international level- Expertise in managing Continual Improvement projects through Digital Transformation initiatives. Have executed / mentored / facilitated >160 projects with savings of >45 Million USD- Ability to spearhead and facilitate cross-functional workshops with multi-domain stakeholders and effectively engage with business users to identify pain areas and improvement opportunities to achieve desired goals for the organization- Conducted trainings on Lean Six Sigma (LSS) Black/ Green/ Yellow Belt Certification programs and Quality concepts across various organizations. Overall, have conducted man-hours of LSS trainings at various levels in Manufacturing, IT Service, Pharma Distribution, Oil & Gas sectors- Hands-on with BPM tools e.g. MS Visio, ARIS, IBM BPM, Bizagi; Process mining tools e.g. Celonis, Kryon, ARIS PPM; RPA tools e.g. Automation Anywhere, UiPath, Blue Prism and Six Sigma tools e.g. Minitab- Carried the role of change agent to drive Business Transformation program in the organizations through conceptual changes at different hierarchy in the company- Proficient in defining standards, policies, monitoring mechanism and streamlining processes to improve key performance indicators (KPIs) to exceed business goals for the company- Expert in auditing systems as per internal/ external standards to identify improvement opportunities and guide teams to meet compliance issues for the customers- A Professional with positive attitude, out of the box ideas, conceptualization and new design solutions- Managed team up to 50 associates for success in process operations, quality management, dashboard metrics governance and various service standards for business excellence- Firm believer of ‘Process Approach’ & Team-oriented- An excellent communicator with sound analytical and problem solving skills.