Pankaj Patel

Background

About Pankaj Patel

Proven track record with over 20+ years of industry experience, represents exceptionally broad-based technical background in core infrastructure technology, client/server application deployment, monitor and support applying ITIL framework and agile principles including laboratory instruments. • Managed user-centered focus and customer-oriented IT Services and projects leveraging ITIL framework using Incident and problem management, IT asset management, Security and access management to meet business goal within SLAs, time and budget with commitment of continuous delivery and improvement.• Brings broad business knowledge, leadership ability, and strong proficiency in technologies such as Database servers, Web servers, Windows and Linux operating systems, and small application development, source code repository systems like TFS, Git and Subversion, Chemical and Biological LIMS and inventory systems.• Committed to delivering high quality & cost-effective results and continuously looking for opportunities to learn emerging technologies such as but not limited to Artificial Intelligence (AI), Machine Learning (ML), IOT, DevOps, UX & Design, Cloud and platforms to optimize customer experiences through innovative products.