Panos Trigas

Background

About Panos Trigas

Performance-driven, accomplished and extremely effective Hospitality Executive with more than 30 years of broad experience in operational leadership, revenue and customer service orientation, applying diverse hospitality management skills at Cruise ships, shoreside Hotels and Casinos. Proven effectiveness at cultivating strong relationships with hotel staff, maintenance staff, suppliers and guests. Demonstrating refined communication skills and the natural authority to motivate and lead teams in a multi-cultural, cross functional environment. In depth expertise with change management (managing transitions within operations with minimal disruption from public to private sector), leadership, guest/staff-interaction and driving sales. My innovative and vision-focused Hotel/Food & Beverage professional international background, shows a proven track record of Operational excellence in new openings and management for all hospitality fields. Attains sustainable progressive improvement of diverse operations by implementing productivity and cost improvements that contribute to positive financial results while enhancing the quest experience. Experienced in designing SOPs, Operational Manuals for the Hotel Departments,(including Food safety Plan Manual, Outbreak Control Plan & Legionella Prevention and Control Manual, Outbreak Control Plan for Covid-19 Manual, Covid-19 Return to Operation Manual), Menu Engineering & Recipe Development and successfully implementing staff training & development programs as well as bringing new creative ideas to F&B operations. I demonstrate valuable knowledge and experience in planning and designing F&B outlets by participating in Project Management activities for Hotels and Casinos as well as Dry Dock Planning, Specification and Management for the Hotel Department onboard the vessels. Trained by CDC, I have acquired a vast knowledge on Public Health & Food Safety Compliance and Protocol developing to mitigate the risk of Covid-19, thus teaching the onboard department heads the PH practices specified in the VSP and EU ShipSan Act. Certified GRC Officer ( Hellenic Association of Risk Managers). ISO 9001, QMS: Lead Auditor