Paolo Florida

Background

About Paolo Florida

With over 14 years of experience in IT service delivery, I bring a strong track record in end-to-end project execution, spanning business analysis, solution design, development, testing, and support. I’ve led and supported initiatives across banking, telecom, and retail, with a consistent focus on financial systems and process improvement. My core strength lies in bridging the gap between business needs and technical delivery. Whether it’s managing complex projects, translating requirements into action, or ensuring quality delivery. I am the person who connects the dots and gets things moving. More recently, I’ve been diving into how AI, automation, and digital tools (like ChatGPT, Power Automate, and Notion AI) can drive smarter, leaner processes. I’m always looking for practical ways to simplify workflows, reduce friction, and bring value. only faster. I thrive in collaborative environments and love solving the “how do we make this better?” type of challenges. If it makes the business run smoother, improves the user experience, or helps teams work smarter and not harder, I’m all in.