Paolo MacEra
Manager IT at Office Of The Auditor General Of Canada Bureau Du Vérificateur Général Du Canada
Based in Laval, Canada
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Seniority
Manager
Department
Information Technology
Location
Laval
Industry
Government Administration
Company size
788
Contact information
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p•••••••@oag-bvg.gc.ca
Phone
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Background
About Paolo MacEra
An experienced IT professional with over 25 years of leading large-scale IT operations and projects from deploying new systems and services to supporting complex applications. Always passionate about making technology work for people, whether that means solving problems, improving performance, or helping teams deliver their best work. During the journey, I’ve built up more than 25 years of customer service experience and over 20 years managing team members, which has taught me the value of clear communication, strong relationships, and delivering on promises. I’ve worked closely with vendors, run system health checks, handled budgets, and supported businesses with practical IT analysis to help them make smarter decisions. Fluent in French, English, and Italian, I bring a high level of professionalism, ethics, and a strong customer-first ethics to everything I do. I am extremely comfortable with tools like Microsoft Office, JIRA, and Agile workflows. At the heart of it, I take pride in being reliable, collaborative, and focused on quality whether I am working behind the scenes or directly with clients.
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