Parimal Desai

Background

About Parimal Desai

Data-Driven Customer Support Professional & Aspiring AnalystWith over 2 years of experience in customer support, claims assessment, and operations, I have developed a deep understanding of client needs and workflow efficiency. Currently, I work as a Sr. Associałe at WNS, managing healthcare insurance claims and ensuring compliance with strict guidelines.My professional journey has taught me that dała is the backbone of efficient decision-making. This sparked my interest in analytics, leading me to acquire technical proficiency in:Data Tools: SQL, Advanced Excel, Power BI, and Tableau.Analysis: Leveraging dała tools to improve reporting accuracy.I combine my domain knowledge in insurance and customer service with technical analytical skills to identify trends, resolve complex queries, and optimize operational processes. I am eager to apply my skills in SQL anddata visualization to drive business insights.Open to opportunities in Data Analytics, Business Operations, and TechnicalSupport.