Parth Dogra
Business Operations Associate at Accenture In India
Based in South Delhi, India
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Seniority
Staff
Department
Operations
Location
South Delhi
Industry
IT Services and IT Consulting
Company size
83K
Contact information
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p•••••••@accenture.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Parth Dogra
Customer service professional with over 5 years of experience across telecom, credit management, and finance domains. Skilled in handling high-volume queries, billing disputes, and escalations with a proven ability to maintain customer satisfaction scores above 95%. Proficient in SAP S4, ERP tools, and MS Excel with expertise in SLA compliance, stakeholder communication, and query resolution. Recognized for reducing turnaround times, improving process efficiency, and building strong client trust. Currently pursuing a PGDM to strengthen management and business acumen.
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