Parvez Mirza

Background

About Parvez Mirza

Core Expertise: Consultative Selling Strategic Account Management Clients & Partner Relations Business Development Competitive analysis Bid management Business Cases (RoI) P&L Ownership Account Operations (Financial analysis/metrics) Complete P&L Ownership: building, nurturing and strengthening Client Relationships across multiple levels, including CxOs; working closely with Partners and cross-functional internal teams- Legal, Finance, Operations and Service lines Relationship Management: Establish and build relationships with Clients’ Senior Stake Holders. Understands and manages client expectations to result in an exceptional client experience. Strong customer interfacing. Career spanning over 20 years of experience in IT reflecting strong Client Relationship Management, Delivery/Project Management, Service Delivery, Operations, Vendor Management, People Management, Process Implementation, Financial Management. Primarily worked in Banking and Financial Services sector with banking majors like JPMC, Barclays, FGB, UBS and Royal London. Have also worked on Core Banking product ICBS(now known as Signature) by Fiserv Inc, USA for their clients across the globe. Have sound knowledge on various Bank products/applications DDA/Current Accounts, Savings & Time Deposit Accounts, Mortgages and Lending, Payments & Messaging, Internet Banking, Mobile Banking, Credit Card, GL Postings, EOD runs, etc. Experience in managing Mobility and Greenfield projects. Proven ability to manage Application Managed Services of cross functional team of large business-critical project based on the onsite-offshore delivery model. Actively involved in application capacity planning, system performance improvement and RCA processes for achieving application stability. Knowledge and application of ITIL service management standards. Experienced in managing end-end-end project management activities involving system inception, analysis, design, development, testing, implementation and production support. Experienced in managing project finances and stakeholder reporting. Understanding of software development life cycle and quality processes in an organization and project management methodologies Prince2, PMP