Pascal Rousseau
Front Desk, Guest Services Agent at Fairmont Le Château Frontenac
Based in Lévis, Canada
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Seniority
Staff
Department
Other
Location
Lévis
Industry
Hospitality
Company size
303
Contact information
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p•••••••@fairmont.com
Phone
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Background
About Pascal Rousseau
Employee of the year 2022- Hôtel Fairmont Le Château Frontenac. • Employee of the year 2017- Prix Excellence Tourisme Québec. • Employee of the year 2016- Hôtel Fairmont Tremblant. • Flexible and a team player. I take great pride in my exceptional guest service skills which I approach in a warm, personalise, efficient and professional manner. • 20 Years of hospitality experience in the Front office of luxury Hotels and Resorts including 2 years with the legendary cruise line Cunard. • Fluently Bilingual in French and English (reading, writing, speaking). • Great computer skills including a clear understanding of the Microsoft Office and multiple hospitality software programs (Core, Opera from Micros and more) • Selected several times during my career with Fairmont Hotels and Resorts to assist other Fairmont Hotels in need. • Chosen to represent Fairmont during the 2010 Vancouver Winter Olympics at the newest ultra luxury Fairmont Pacific Rim, as the personal Butler for VIP clients.
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