Pascal Sparla
Customer Success Manager at Iris Nederland
Based in Vaals, Netherlands
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Seniority
Staff
Department
Customer/Client Service
Location
Vaals
Industry
IT Services and IT Consulting
Company size
31
Contact information
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p•••••••@irisecm.com
Phone
5 credits+31 ••• •••• ••••
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Background
About Pascal Sparla
Customer success is at the heart of everything I do. My mission is to empower legal professionals and business teams by delivering solutions that not only meet their needs but unlock their full potential. I’m deeply committed to building strong, long-term partnerships, driving client satisfaction, and ensuring every engagement delivers measurable value. With extensive experience as an ECM consultant, I specialize in leading platforms such as iManage Work, OpenText Livelink, and Microsoft SharePoint including advanced workflow automation with Nintex and InfoPath. I’ve guided clients through complex ECM landscapes, offering expert advice, testing, and developing customized solutions that transform the way they work. Certified in iManage solutions, SCRUM, ITIL, and AIIM CIP, and have finished the Sales & Account Management program at NCOI, combining technical excellence with commercial insight to better support clients in achieving their goals. Driving client success, building meaningful partnerships, and helping organizations transform the way they manage information every step of the way.
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