Pasquale Caira

Background

About Pasquale Caira

IT professional with extensive background in computer operations, administration and support in UNIX, Windows, IBM Main Frame, UNICENTER, Remedy, Outlook, and PC skills. Good working knowledge of Microsoft office products and worked under pressure in fast-paced environments with a high sense of urgency. Supporting and maintaining servers on multiple systems platforms and responding to service outages and LAN/WAN problems. Excellent communication skills, both verbal and written this includes the ability to listen effectively and explain technical concepts in a non-technical manner. Day-to-Day Support of Production Environment: hands-on assistance to ensure issues are handled quickly and effectively and provide best customer support Specialties: Administration and support in UNIX, Windows, IBM Main Frame, UNICENTER, Remedy, Outlook, and PC skills. Good working knowledge of Microsoft office products and worked under pressure in fast-paced environments with a high sense of urgency. Supporting and maintaining servers on multiple systems platforms and responding to service outages and LAN/WAN problems.