Patel Akash

Background

About Patel Akash

work experience-Total work experience 6 year 3 months at Caparo Engineering India Limited.*Achievements:(1)Clear the IATF-16949:2016 & ISO:14001:2004 audits 3 times since 2019 by representing QUALITY department.(2)Also achieve continue zero PPM from last 7 month & we are continuously improve our process for sustain zero PPM.(3)Achieve 3 award for zero defects, achieve inhouse PPM target from last 3 year & Last on for best kaizen.*Responsibilities:(1)Taking ownership of customer issues reported and seeing problems through to resolution.(2)Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.(3)Participation in CFT for resolving customer complaints do CAPA.(4)5’S,kaizen, Poka-Yoke Activity on the line.Coordinate with Quality Managers to discuss and resolve product quality issues raised by customers.(5)Update customers in a timely fashion regarding the status of quality issues or any requests.(6)Participate in product quality planning and control process based on customer’s specifications and requirements.(7)Inform quality management team regarding customer feedback and expectations on product’s quality.(8)Prepare and update all necessary quality reports as required by customers.(9)Train and guide quality management team in identifying and developing problem solving methodologies to resolve quality issues.(10)Assist in new product development activities to avoid quality issues.(11)Prepare and maintain product quality documentation based on ISO specifications.Develop product quality processes based on ISO standards.(12)Address customer issues in a timely manner to ensure customer satisfaction.(13)Perform all daily inspection and test of the scope and character necessary to achieve the quality of construction required.(14)Reducing the rejection through proper inspection and checking the root cause.(15)Finding the root cause through back tracing procedure and preparation and implementation of corrective and preventive action and monitoring of effectiveness.(16)Approves finished products by confirming specifications.