Pathan Basha
L2 Service Desk Engineer at Sat Microsystems
Based in Bengaluru, India
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Seniority
Staff
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
82
Contact information
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p•••••••@satmz.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Pathan Basha
i am working as a L1 senior service and support engineer. and i am carrying experience on Microsoft O365, asset management, system administrator, team handling, and end user support like direct client rapprochement A good understanding of IT and networks Knowledge of desktop, server and printer hardware and their components Knowledge of network devices and their roles Knowledge of Customer service principles and practices Knowledge of Computers and relevant software application keyboard skills Excellent customer facing, communication, interpersonal and presentation skills Strong analytical, logical and troubleshooting skills Proficient in the use and support of: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Printer Hardware Network cabling Microsoft Exchange Office 365 Remote Desktop Email Relay and antispam
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