Patrick Bailly
IT Service Management Global Lead at Capgemini
Based in Paris, France
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Seniority
Manager
Department
Other
Location
Paris
Industry
IT Services and IT Consulting
Company size
332K
Contact information
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p•••••••@••••••.com
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Background
About Patrick Bailly
Delivering innovative IT Management solutions • Framework for IT Operations based on Micro Focus’s Products • Service Brokering solution between legacy, private cloud, AWS, MS AZURE, … Skilled in translating challenging missions into action, and leading global teams • IT Operation Manager (+60 people) • Process & Quality Manager (+20 people): processes & information system • IT Transformation Program Manager: organization & processes • Manage multi-geography and cross-cultural teams • Partnership & Sourcing Contract Management Cross Functional expertise in IT Operations & Software Development • IT4IT, ITIL V3, ISO COBIT, eSCM, CMM standards • Design, Implement, Deploy & Optimize ITIL V3 Processes • Participation to pre-sales activities • Participation to Editor’s Customer Advisory Council (ITSM & Cloud and Automation) Specialties • Leadership Qualities & People Focus • Global/International Experience • IT4IT & ITIL V3 Processes • IT Service Management (including service configuration, observability & monitoring) • Hybrid IT Management, Service Automation & Orchestration • Product Development Lifecycle and Quality Assurance • IT Transformation, Change Management & Organization Design Languages • French (native) • English (fluent
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