Patrick Cox
Implementation Coordinator at Virgin Media Ireland
Based in Limerick, Ireland
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Seniority
Staff
Department
General Business & Management
Location
Limerick
Industry
Telecommunications
Company size
646
Contact information
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p•••••••@virginmedia.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Patrick Cox
As an Implementation Coordinator at Virgin Media, I specialize in delivering high-quality change initiatives within the Contact Centre environment — ensuring every project is implemented efficiently, collaboratively, and with a strong focus on customer and agent experience. I work closely with cross-functional teams to plan, coordinate, and execute operational changes, maintaining clear communication and transparency throughout each stage of delivery. I’m passionate about driving continuous improvement, using data-driven insights and strong organizational practices to support decision-making and ensure readiness for every rollout.
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