Patrick Faison Tootle

Background

About Patrick Faison Tootle

Talented and dedicated broadcast operations professional with extensive experience in both mobile streaming and linear content delivery. Deep understanding of video/audio codecs, transcoding and digital media ingestion. Knowledge of episodic distribution, VOD, cDVR and Discovery as utilized in an OTT environment. Experience with Cloud Storage, MetaData, closed captioning, frame rates, and aspect ratios. Strong knowledge in satellite / fiber transmission of HD/4K signals and managing multiple high profile broadcast events. Extremely proficient in the use of incident management systems such as JIRA, Confluence, and Service Now with the ability to write reports, correspondence and procedure manuals. Proficient in the use of Aspera, video servers, video switchers, and the capability of deep analysis of the live stream at the transcoder level. Adept to provide 24/7 surveillance and incident response to signals on assigned channels being transmitted. Strong troubleshooting skills with a proven ability to multi-task and drive issue resolution. • I have a passion for owning the End-To-End customer experience • I have a focused approach to complex, dynamic, and high stress environments • I am at my absolute best when multi-tasking and troubleshooting operational issues • I am extremely versatile, enjoy change, and a true professional at adapting in situations to overcome obstacles • I have a talent for fostering and cultivating relationships to reach team and company goals • I thrive on new and unique challenges but also seek ways to refine and improve standard procedures • I love to teach what I know and seek out opportunities to continue my exposure and educational experience • I consider customer service to be the critical component to brand loyalty and expansion • I take pride in my performance, efficiency, and impacts that drive success for my colleagues and my employer