Patrick Fitzgerald
Director of Customer Service at Sana Commerce
Based in Dallas-Fort Worth, United States
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Seniority
Director
Department
Operations
Location
Dallas-Fort Worth
Industry
Software Development
Company size
396
Contact information
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p•••••••@sana-commerce.com
Phone
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Background
About Patrick Fitzgerald
People Manager, Strategic Visionary, and Project Leader with over 17 years' experience leading Support, Services, and Operations departments. An expert at Leadership and Customer Relationship Management (CRM) staff for new project launches and building internal capacity for existing projects to support the business' needs while maintaining quality and meeting customer expectations on time and within budget. Expertise in implementing new technologies and improving processes as well as working on large scale cross-functional teams. Experienced in all aspects of project life cycle from conception to implementation, including planning, design, development, testing and documentation using both agile and waterfall methodologies
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