Patrick Gallagher
Senior Manager, Established Patient Operations at Dana-Farber Cancer Institute
Based in Boston, United States
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Seniority
Manager
Department
Healthcare & Human Services
Location
Boston
Industry
Hospitals and Health Care
Company size
8.7K
Contact information
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p•••••••@dana-farber.org
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Background
About Patrick Gallagher
With over 20 years of experience in the hospital and healthcare industry, I am a passionate and driven leader who strives to deliver an exceptional customer experience to established patients at Dana-Farber Cancer Institute. As the Senior Manager of Established Patient Operations, I oversee and direct the scheduling teams and collaborate with management and leadership across the Contact Operations team and the Disease Center Operations. I have strong background in healthcare management, leadership, data analysis, and patient safety. I am skilled in using various tools to analyze and optimize the operations and processes of the scheduling teams and the disease centers. I also function as a content expert, resource leader, and champion in quality improvement and process improvement initiatives. My goal is to support and empower the scheduling staff and to ensure that the established patients receive the best possible care and service at Dana-Farber.
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