Patrick Gilliam

Background

About Patrick Gilliam

A highly skilled and motivated technician with experienced in electrical and mechanical systems. Maintenance/repairs: Maintaining millions of dollars of equipment each year. Performing warranty and non warranty repairs far under flat rate times for increased profitability. Advanced electrical and mechanical troubleshooting and testing skills gained through extensive experience. Skilled in the use of wiring diagrams, schematics, and diagnostic manuals. Customer service: Excellent customer service and interpersonal skills. Experience with customer service in multiple different positions. Able to address customer concerns in demanding situations. Keeping customers updated on the status of their equipment and minimizing downtime. Training/teaching: Providing technical training for newer technicians. Delivering on demand troubleshooting and technical support. Able to explain complicated systems in an easily understandable manner to customers who have limited technical knowledge. Computer skills: Skilled in the use of Microsoft Word and Excel. Experience using these systems for academic projects in college. Certifications: Generac standby generator air cooled and liquid cooled certified up to 150 kW OSHA 40 hour HAZWOPER trained BA Monmouth University AA Brookdale Community College