Patrick Gorman
Service Team Lead at Delacy Ford
Based in Orchard Park, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Orchard Park
Industry
Retail Motor Vehicles
Company size
50
Contact information
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p•••••••@delacyford.com
Phone
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Background
About Patrick Gorman
Automotive service leader with 12+ years of experience driving workflow efficiency, customer satisfaction, and technical accuracy across dealership operations. My background spans technician work, service advising, dispatching, and service management — giving me a full 360° understanding of fixed operations and what it takes to keep teams productive and customers confident. I’m especially interested in warranty operations, service process improvement, fleet/commercial service support, EV service readiness, and technical operations roles.
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