Patrick Martin
Vice President of Professional Services at Ingeno
Based in L'ancienne-Lorette, Canada
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Seniority
Vp
Department
Operations
Location
L'ancienne-Lorette
Industry
Software Development
Company size
27
Contact information
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p•••••••@ingeno.ca
Phone
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Background
About Patrick Martin
My role is to lead a global customer support team that is changing how support is offered and optimized with an incredible lift in customer satisfaction. Working with Coveo, an organization that is democratizing AI solutions for enterprise businesses, we are able to use cutting-edge technology that is shifting how customer support is being done. With 20 years of experience, I am renowned for driving quality improvements, cross-functional collaboration, and business process optimization to reduce operational costs and improve the overall customer experience. I’m honored to be recognized for superb leadership talents in inspiring sizeable teams (up to 75), building productive employees ranging from entry-level to management, and attaining results in fast-paced and high-growth organizations.
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