Patrick Mathieus

Background

About Patrick Mathieus

Senior Site Reliability Engineer | Cloud Infrastructure | Observability | Automation With over 8 years of experience in technical operations and software engineering, I specialize in building the platforms, automation, and observability tooling that empower engineering teams to maintain highly reliable, large-scale systems. I am passionate about enhancing the developer experience and turning complex infrastructure into stable, efficient platforms. My professional philosophy is guided by a simple question:"How can I make an on-call engineer's life easier?" This principle is the foundation of my work, driving me to automate away toil, build intuitive tooling, and provide the rich, contextual observability that allows teams to resolve incidents faster. This approach has tangible results; throughout my career at companies like Zendesk, I have a proven history of improving the on-call experience, including leading initiatives that reduced incident resolution times (MTTR) by 40%. Key Areas of knowledge: Cloud Infrastructure: AWS (EC2, S3, IAM) Infrastructure as Code (IaC): Terraform, Ansible Container Orchestration: Kubernetes, Docker Observability & Monitoring: Datadog, Prometheus, Grafana, PagerDuty, Incident.io CI/CD & Automation: Jenkins, GitHub Actions Languages & Scripting: Python, Bash, PowerShell I am currently seeking a new role as a Site Reliability Engineer or a Software Engineer on an infrastructure, platform, or observability team where I can help build and scale the reliable systems that power great products. Please feel free to connect or message me to discuss potential opportunities.