Patrick Pinguet

Background

About Patrick Pinguet

Through my entire career, customer satisfaction has always been the first step of motivation. For finalizing R&D projects with new products developments For resolving issues or technical requests For collaborating with clients for a better link between us For sharing experiences on common objectives For listening their own expectations for a sustainable success Everything in my professional life is dedicated to customer satisfaction, internal as external ones. This is my satisfaction! Today in parallel of my job as sales advisor, I dedicate my free time on creation of exclusive and bespoke perfumes. My Instagram page (parfums_pkp) explains and shows my work. As below a résumé of my professional life : Significant experience (18 years) in managing /coaching people in various Quality Control Labs in Perfumery major industries ISO certified. Demonstrated ability to establish harmonious and effective working relationships both inside and outside of the organizations. Deeply customer focused by coordinating industrialization step of high potential customer new products for assuring a constant and high-quality level in their final application. Crisis managed in a major quality complaint. Claim/complaint analysis and follow up with stakeholders. Solid experience of 10 years in R&D by efficiently managing high value scientific projects for the world leader in luxury. Contributed in the redaction of scientific publications for well-known magazines (Journal of Chromatography for instance). High experienced in GC-MS analysis of regulated substances into perfume oils. Creative, critical mindset, committed to efficient actions. Fluent in French and English. For any contact : pkpinguet@gmail.com