Patrick Smink
Bpi Customer Experience Lead at Hewlett Packard Enterprise
Based in Ratingen, Germany
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Seniority
Other
Department
Other
Location
Ratingen
Industry
IT Services and IT Consulting
Company size
85K
Contact information
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p•••••••@hpe.com
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Background
About Patrick Smink
Seasoned IT leader with 25+ years improving global operations and customer experience. As a Business Process Improvement (BPI)/ customer experience (CX) Manager at Hewlett Packard Enterprise, I turn Voice-of-Customer insights into lean, Agile change that reduces cycle time, removes waste, and lifts satisfaction. My career spans Service Delivery Partner Management (NL) to EMEA Program Management and global leadership. Certified Lean Six Sigma Black Belt and PMP, I build high-performing, cross-functional teams, streamline processes end-to-end, and deliver customer-centric outcomes at scale.
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