Patrick Ward
Network Analyst, Integrated Solutions Support at Telus
Based in Rimouski, Canada
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Seniority
Staff
Department
Other
Location
Rimouski
Industry
Telecommunications
Company size
37K
Contact information
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p•••••••@telus.com
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Background
About Patrick Ward
The primary responsibilities of this role are to provide support, resolution of problems, and remote changes with respect to the various technologies of the Avaya Red and Blue (Nortel) telephone systems for various customers. In my current job, I am recognized for my ability to analyze and synthesize as well as for my sense of autonomy and cooperation. I also have to collaborate daily with business customers, with field technicians as well as with the personnel of several departments from TELUS in both English and French. These professional experiences allowed me to develop my diplomacy, my ability to establish a relationship of trust with people, and my ability to meet the needs of TELUS customers.
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