Patrick Winn
Service Director at Ra Medical Systems
Based in San Diego County, United States
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Seniority
Director
Department
Operations
Location
San Diego County
Industry
Medical Equipment Manufacturing
Company size
39
Contact information
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p•••••••@ramed.com
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Background
About Patrick Winn
I bring more than 20 years of management, logistic, and technical experience from my tenure in the United States Coast Guard and Navy. Since joining Ra Medical Systems more than a decade ago, I have helped transform the company’s service and customer support departments from start-up, to a fully integrated, nationwide support teams. I lead the company’s highly specialized team of field service technicians and internal customer support specialists to ensure optimal performance of Pharos and the investigational DABRA excimer lasers. Additionally, I developed the company’s rapid-response paradigm and innovated the proactive technical service program. This resulted in market-leading customer satisfaction and loyalty.
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