Patrycja Rapacz
High Touch Operations Manager at Cisco
Based in Cracow, Poland
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Seniority
Manager
Department
Operations
Location
Cracow
Industry
Software Development
Company size
95K
Contact information
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p•••••••@cisco.com
Phone
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Background
About Patrycja Rapacz
As a High Touch Operations Manager at Cisco, I focus on delivering exceptional customer support through incident management, escalation handling, and strategic problem-solving. I foster strong customer relationships always looking for ways to improve support efficiency. Being proactive comes naturally to me. I also lead Quarterly Business Reviews for my customer to ensure alignment and continuous improvement. My goal is to create seamless experiences, reduce disruptions, and bring real value to both the customer and the business.
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