Patti Black

Background

About Patti Black

Experienced, Performance-Driven Business Professional with extensive professional experience and strong skills in the following areas: Claims Adjusting (Investigating, Negotiating and Settling Property, Casualty & Workers’ Compensation Claims); Caseload Management; Evaluating Risks; Working Closely with Underwriting; Customer Service (New Account Set-Ups); Online Banking Assistance; Sales. Profile: Background encompasses extensive professional business experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a willingness to analyze and learn new information quickly to serve customers and employers more effectively. Strengths: Positive attitude - brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with individuals of all ages and backgrounds); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; highly responsible; dependable. Computer skills: Word; Excel; PowerPoint. Areas of Expertise: Insurance Claims Adjusting; Underwriting (Insurance); Setting Up Accounts for Commercial & Residential Accounts (Gas/Electric); Counting Monies; Balancing Drawer; Accepting Customer Payments; Processing Banking Transactions; Reviewing/Diagnosing Online Technical Errors; Handling Cash (DMV); License Renewals, Vehicle Registrations/Changes, and Vehicle Titles; Computer Use. Public Service: Lake Cunningham Fire Department Commissioner (1998 to 2009)*Participated in hiring process.*Utilized and managed a budget exceeding $2 million.*Successfully organized and campaigned for two consecutive elections for Fire Commissioner.