Paul Afedor

Background

About Paul Afedor

Highly-motivated and results-oriented IT and Telecom professional with consistent track record of successfully Designing, Installing, Monitoring and Troubleshooting IP/Telecom networks, ensuring customer service availability, data analytics and forcasting. With a Diploma in Telecom Engineering and a Degree in Information Technology coupled with 15+ years exceptional mix of experience and skills in Vendor and people management, NOC operations and supervisory. Internet-working, customer expectations management, optical technology and operations, I am looking forward to securing a position in a reputable organization where I can bring immediate and strategic value and also consolidate and improve on current skills set while upholding prevailing ethics and standards for integrity, dedication, teamwork, productivity, profitability and excellence. I am looking for opportunity where I can drive team performance beyond customer service delivery, by creating positive customer experience through ownership with empathy. I believe that positive customer experience must be the goal of every employee in an organization.