Paul Botten

Background

About Paul Botten

Scrum Master and ITIL certified. A versatile, innovative, Technology and People Leader with a broad portfolio of experience as a Technology Consultant, Business Analyst, Program Manager and People Leader. A natural leader with an inherent “customer first” mindset complemented by a creative flair that makes for an excellent thought leader who is extremely proficient at motivating and leading others to achieve and surpass company goals and objectives. Thrives on forming valued business partnerships internally across an organization and towards valued clients by leveraging considerable customer management experience, active participation in multiple senior leadership teams and gaining exposure to all levels of leadership, including C-Level. Specialized knowledge and expertise in IT Service Management, IT Operations Management and IT Business Management, Cloud SaaS Operations, driving IT digital transformation to achieve enhanced customer experience, optimized business workflows and significant operational efficiency gains, stemming from a passionate belief and solid understanding of the value Technology Leadership provides in building key business partnerships, the foundation of business success. A broad and diverse range of knowledge and experience from: • Technical to Leadership roles • Pre-sales Consultancy to IT Operations • New Business Development to Program Management • Waterfall to Agile Project delivery • Data Center infrastructure to IoT connected devices • On-premise installations to Cloud platform implementations • Managed Service to Software as a Service (SaaS) • Telecommunications evolution to IT Digital Transformation Contact Info: Email: paulbotten@outlook.com Phone:+1 469 215 4909