Seniority
Staff
Department
Other
Location
Richmond Hill
Industry
Banking
Company size
105K
Contact information
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p•••••••@td.com
Phone
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Background
About Paul Carr
I am a highly accomplished, motivated Customer Service / Account Manager offering extensive experience in a variety of industries. I achieve this by being an incredibly personable, outgoing person who is known for being pro-active and getting things done. While at the same time being able to create and build long lasting relationships. I also draw on my proven ability to recognize, analyze and creatively solve customer issues by liaising with many different internal departments, as well as always being prepared to go the ‘extra mile’ to help ensure that ongoing projects are completed in a timely fashion. Being able to do this consistently has also helped me to be able to up sell a company’s product(s). I am also extremely technically competent and I am able to successfully deliver training courses, presentations to a wide audience from diverse backgrounds remotely via the internet, or in a more traditional environment. I have an open willingness to learn new skills as well as upgrading my existing skillset. I take great pride in everything I do and I truly believe that good Service / Account Management is quickly becoming a dying art and that only by building and maintaining exceptional relationships with all stakeholders ultimately leads to better customer loyalty and meeting organizational goals. • Excellent communication skills • Build and maintain business relationship • Focused with a good work ethic, • Dependable with excellent attendance and punctuality record • Excellent creative problem solving skills • Work well independently or in a team • Highly motivated, enthusiastic and resourceful • Willingness and ability to learn new skills quickly • Proficient in Microsoft Office and GoldMine • Superior multitasking and organization skills • Genuine willingness in helping others • Keen interest in web / social media
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