Paul Cioffi
Customer & Application Support Associate at Arcos Llc
Based in Boston, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Boston
Industry
Software Development
Company size
246
Contact information
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p•••••••@arcos-inc.com
Phone
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Background
About Paul Cioffi
Senior Technical/Software Support professional with 10+ years of experience on the front lines assisting customers with business software applications both in how to use the software as well as troubleshooting technical issues. Proven track record of success responding to questions and troubleshooting issues, configuring, installing and implementing software, as well as supporting the release process. Strengths include effective identification and analysis of the customer issues, product and application expertise, quick resolution of problems, excellent follow thorough, advising customers on software processing, best practices, building customer trust and confidence. Patient, thorough, analytical, resourceful.
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