Paul Cornwell

Background

About Paul Cornwell

With a strong foundation in the automotive market and extensive experience in business process design, I bring a proven track record of delivering value across global markets. I started my career by mapping and designing operational processes that underpinned two successful ERP implementations for Belron International, both in the UK and across international business units. Over the years, I’ve evolved into a Product Owner working centrally with multinational teams, bridging local market needs with global strategy. I specialise in delivering digital products and process enhancements that drive customer satisfaction, operational efficiency, and cost optimisation—all while ensuring the needs of internal teams are kept front and centre. Key Skills & Expertise: Product Ownership & Lifecycle Management Business Process Mapping & Improvement ERP System Implementation (UK & Global) Automotive Aftermarket & Technical Product Data Cross-functional Collaboration (Board to End-User) Stakeholder Engagement & Relationship Building KPI Development & Performance Tracking Customer Experience Design Change Management & Continuous Improvement Data Governance & Master Data Management Career Highlights: Successfully led the development and roll-out of a global web-based parts selection product, improving accuracy, and reducing errors and cost across 20+ countries. Acted as Subject Matter Expert for a centralised product master database, supporting over global users with technical, training, and instructional content. Built strong, trusted relationships with stakeholders from board level to operational teams, enabling alignment and long-term adoption of new tools and processes. Passionate about balancing customer service excellence with operational efficiency, ensuring products and processes work for both the business and its people.