Paul Guyot
Senior Director, Customer Success at Tantalus Systems
Based in Edmonton, Canada
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Seniority
Director
Department
Customer/Client Service
Location
Edmonton
Industry
Utilities
Company size
232
Contact information
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p•••••••@tantalus.com
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Background
About Paul Guyot
I have a passion for technology, people, and solving real-world impactful issues and a talent for quick thinking and vital decision-making in high-pressure environments. From leading a team with the Canadian Military to overseeing rapidly evolving technology operations departments, I’ve lead field teams from implementation, project management, and through to deployment. While my engineering and technology background enables the technical aspects of my job, it’s how I engage with people, teams, and stakeholders that allows me to create and have the impact I want to have. I’ve always been practical and people-minded, as has been my career; focused on customer and field operations in high-tech. Take a highly complicated technology, situation, or problem and ask these critical questions: What is the best way to implement this? How do people want to use it? What’s the larger problem we’re trying to solve here? What is the most efficient and effective way to get this done? As an innovator who is accustomed to constantly driving change, I am always planning and able to focus on multiple projects and responsibilities at once. An effective time manager with a keen sense of situational awareness who strives for high productivity, I have been able to pivot and adapt. These skills have enabled me to take loss-heavy project failures and turn them into financial and sustainable successes. All the while never losing sight of customer care and satisfaction. Top Skills include: • Quick, Critical and Strategic Thinking • People Management, Teamwork and Gaining Trust • Customer Service/Solutions/Operations • Operational Leadership • Business Process Creation, Definition, and Optimization • Financial, Budget, Business Acumen • Vendor Management • Highly Productive through Decisiveness, Confidence, and Situational Awareness • Large-scale, Multifaceted, Technical Program/Project Management • Time Management/Multiple Focus • Systems Integration and Engineering • Training Program Development and Teacher
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