Paul Harkin

Background

About Paul Harkin

Hi, I am Paul Harkin; a skilled and passionate professional focused on sales operations, customer care services, communications management, and client management functions. I have an established track record in customer success, quality assurance, company culture, and workforce oversight. The above skills combined with my decision-making skills and ability to think outside the box to develop solutions provides a competitive advantage. With over 10 years of experience, I have been commended for my client-focused and innovative mindset, enabling me to work collaboratively with internal departments to fulfill sales needs and requests. I have been recognized for my timely delivery of sales targets while cultivating positive work environments. After accumulating knowledge to use multiple CRM systems, developed a system for consumer management, sales performance, and strategic communication in selling processes, I am now looking to serve organizations in diverse industries. EXPERTISE: • Exceptional Customer Service • Sales & Prospecting • Customer Success • Training & Mentorship • Analytical Problem Solving • Decision Making Career highlights include: • Highest referral dollars closed department wide for 2024 • Had the best Medicare Advantage sales during our Annual Enrollment period. • Rookie of the Year for Watermark Retirement Communities (Only one selected nationwide). • Received compliments from family of residents who I cared for. • Raised over every year in support of Relay for Life as well as the record of for a single event. I’m on a mission to • Continue to develop my expertise to manage high-value sales targets. • Inspire positive change within organizations to significantly increase workplace diversity, boost employee engagement, and foster high-quality performance. • Establishing constructive, long-lasting, professional relationships with colleagues and clients. Why I do what I do • I’m passionate about having a significant impact by driving efficiency, accuracy, and top performance. • I derive satisfaction from seeing my team thrive and commended for driving significant operational improvements. • I have a genuine interest in streamlining sale and customer support operations, improving business workflows, and interfacing with cross-functional individuals to improve workplace culture. Let’s talk! Feel free to message me here at LinkedIn or via email at pauljhark@gmail.com.