Verified recordSoftware Development

Paul Herigstad

IT Support Engineer i at Amazon

Based in Camas, United States

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Seniority

Staff

Department

Information Technology

Location

Camas

Industry

Software Development

Company size

762K

Contact information

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Email

1 credit

p•••••••@amazon.com

Phone

5 credits

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Background

About Paul Herigstad

The IT Support Technician position is the first level of support for the operations of the Fulfillment Center and becomes the voice and face of the IT department to our customers.Experience with setup and administering Windows Server/2003, Win7, and Win10. MS Office, Excel, PowerShell, Group Policy, Active Directory, TCP/IP.Vast knowledge and experience with US military security protocol, Common Access Card security, PKI encryption, networking and the Internet, both the software and the devices.Extensive troubleshooting practice with computers and networks in software (network protocols, internet protocols), and hardware. Excellent customer service practices; which has enhanced my communication skills and ability to work independently and in a team environment.A+ Certified, Microsoft Certified Professional (MCP), Microsoft Specialist (MS): Windows7 configuring.

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