Paul Jackson

Background

About Paul Jackson

Hello, welcome and that thank you for stopping by. First, a little about me: I am a creative, resourceful and effective, performance-oriented, senior IT leader with proven success collaborating with business executives and partners to successfully execute in the ever-changing technology landscape. I am highly successful and at my best when translating the vision and strategy into technical solutions that deliver a competitive advantage and building and leading technical teams and relationships to accomplish them. I am technically skilled and experienced in a broad range of infrastructure hardware and software and able to be “hands-on” as necessary. • LEADERSHIP: Led a newly formed multiplatform technology team supporting 24/7 operations support of distributed systems OS, application support and disaster recovery planning and execution • CHANGE MANAGEMENT: Led teams through major organizational realignments annually for the past 4 years while continuing high team engagement, morale and systems availability • Coaching: Mentored team members on role, career and technical skills and troubleshooting abilities resulting in a 90% reduction in P1/2 incidents while improving employee engagement scores to “very high” • STRATEGIC PLANNING: redevelop future hardware extended support and maintenance alternatives saving more than 60% on costs • BUDGET: Analyzed proposed UPS infrastructure technology refresh project for 180 branch offices and drove rebidding and renegotiation of new proposals resulting in the savings of more than $6MM over 7 years • INFRASTRUCTURE: Managed internal teams and third-party relationships supporting line-of-business applications and services on distributed computing platforms across more than systems and 180 locations Please feel free to reach out and contact me at paul.o.jackson@me.com or 612-747-5695