Paul Lopez
Specialist Network Technology Support at At&t
Based in New York, United States
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Seniority
Staff
Department
Other
Location
New York
Industry
Telecommunications
Company size
180K
Contact information
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p•••••••@att.com
Phone
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Background
About Paul Lopez
As a Specialist Network Technology Support at AT & T, I provide end-to-end troubleshooting and resolution for end users who are using devices on another cellular network. I have over 5 years of experience in supporting various client bases, including wireless re-sellers, OnStar, connected cars, and machine-to-machine solutions. I have a strong background in cellular network structure, data and voice captures, and network-related software. I also have a bachelor's degree in business administration and management, and a keen ability to explain complex billing calculations to business customers. I am passionate about delivering excellent customer service, problem-solving, and improving the network performance and quality for AT & T and its partners.
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