Paul Mullett
Oss Assurance - Platform Owner - Aiops at Virgin Media O2
Based in United Kingdom
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Seniority
Director
Department
Information Technology
Location
United Kingdom
Industry
Telecommunications
Company size
8.3K
Contact information
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p•••••••@news.virginmediao2.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Paul Mullett
In depth knowledge of enterprise management, Operational Support Systems, automation tooling and associated technologies. Experienced in delivering and managing customer focused monitoring & automation solutions in large scale enterprises. • Expertise in OSS end 2 end solution design, system governance & OSS domain architecture. • Application Performance Management & Service Assurance. • Enterprise / Network & Infrastructure fault management. • Application Testing and Quality Assurance. • Monitoring of mobile services & applications with Business Process automation tooling. • Design, Implementation, delivery management of Business Service Management tooling to support IT Operations & Service Management. • Experience of managing, shaping & governance of numerous Operational Support Systems including BMC TrueSight Operations Management, IBM Netcool Operations Insights, MicroFocus BSM. • IBM Predictive Insights Analytics. • BMC TrueSight Server Automation & BMC TrueSight Vulnerability Management. • Incident, Problem and change management with BMC ITSM tooling Integrations. • CyberArk Privileged Access Management. • Strong fundamentals in IT service management methodologies ITILv3; best practice methods & team leadership. • OSS product benchmarking and competitive analysis. • Knowledge of Project Management standards (Prince2) and TOGAF architecture frameworks. Specialties: OSS / Application Performance Management / Enterprise Management / Automation
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