Paul Parish
Contract Manager at Just Ask
Based in Romford, United Kingdom
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Seniority
Manager
Department
Purchasing
Location
Romford
Industry
Facilities Services
Company size
216
Contact information
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p•••••••@justaskservices.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Paul Parish
A passion for sales and customer service excellence is the driving force behind a progressively successful career, initiating and implementing business development and customer satisfaction enhancements that optimise revenue, market expansion, reputation and service across all touch points. I enjoy engaging with potential and existing corporate and SME clients, and building long-term relationships through a best practice, customer service excellence approach. This has been achieved by leading teams in the design and delivery of multi-site business services – and streamlining operational processes that improve cost-efficiency, enhance customer service and grow revenue. Here is a small selection of highlights. Business Development | Transitioned single service line contracts into multiple services i.e. Catering, Cleaning Mechanical Engineering, Energy, Pest Control, Fire, Washrooms, Technical and Security P&L Revenue growth | Grew contract turnover from £11.5M to £14m in 18 months by selling additional services Contract Management | Delivered facilities management services to an £18M portfolio of blue chip accounts Leadership & Training | Introduced a management and supervisory mentoring system, and improved staff morale with delivery of PDPs and succession planning programmes for all employees. Service Transformation | Drove organic growth through introduction of new initiatives and innovative services I am on LinkedIn to strengthen business relations and make new connections. Please feel free to connect with me!+44 (0) 7843 717744 | paulparish67@gmail.com
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