Paul Richardson

Background

About Paul Richardson

Accomplished Retail Financial Services career across Governance Policy and Control, Strategic Transformation, Operational Excellence/Lean six sigma and Customer Improvement. Established team building, leadership and partnership working capability, strategic planning, managing projects, improving efficiency of operations and detailing project information to determine effective processes for operations. A performance focused and highly motivated individual with a proven record in driving business performance and customer experience. Highly articulate and effective communicator with excellent interpersonal skills; works well with individuals at all levels and recognised with excellent knowledge of Lean Six Sigma methodology and variation management. Performs effectively under pressure adapting to business needs and driven on new challenges and learning opportunities.