Paul Rivera
Service Delivery Coordinator at Aecom
Based in Katy, United States
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Seniority
Staff
Department
Operations
Location
Katy
Industry
Civil Engineering
Company size
73K
Contact information
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p•••••••@aecom.com
Phone
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Background
About Paul Rivera
With over 30 years of dedicated experience in customer support, my current role as IT Customer Service Support Manager at Parker Wellbore perfectly shows my commitment to leading teams to solve complex issues and improve client satisfaction. Previously, as Lead Customer Support Analyst at Parker Drilling Company, I honed my problem-solving skills and developed strategies to enhance support services. Our mission at Parker Wellbore is to deliver unparalleled service, and my expertise in leadership and customer relations is pivotal in achieving this goal. My approach is always aligned with the company's culture of innovation and excellence, and I am committed to leveraging my experience to foster a supportive environment that values diverse perspectives.
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