Verified recordFinancial Services

Paul Sheehan

Application Support Manager at Demica

Based in St Albans, United Kingdom

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Seniority

Manager

Department

Information Technology

Location

St Albans

Industry

Financial Services

Company size

Contact information

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p•••••••@demica.com

Phone

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+44 ••• •••• ••••

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Background

About Paul Sheehan

A skilled IT Services-Oriented Leader with over 20 years’ experience with global technology companies. Proven record of building, leading, coaching and developing teams in complex, multinational and enterprise-scale environments. Started as a hands-on systems engineer with expertise in deploying and supporting complex internet-based applications, multi-layered web / cloud-based applications, Digital Advertising and Messaging projects globally, on behalf of multiple clients. Managed teams providing 1st, 2nd and 3rd line support for all issues related to digital platforms for thousands of users worldwide. Partnered with stakeholders; Sales, Operations, Engineering & Account Management globally to coordinate priorities. Resilient in resolving issues, working closely with engineers and implementing process change to achieve and exceed business objectives. Expert in Incident Management and responding to and resolving critical issues.

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