Seniority
Manager
Department
Operations
Location
Edinburgh
Industry
Utilities
Company size
3.2K
Contact information
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p•••••••@company.ovo.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Paul Simpson
Experienced customer operations professional with a strong background in driving strategic initiatives, operational efficiency, and customer satisfaction within Energy Suppliers. Skilled in transforming customer journeys through structured solutions, cross-functional collaboration, and data-driven decision-making. Certified in Agile and Six Sigma methodologies, with expertise in strategic planning, performance management, and process optimisation. Proven ability to lead teams, enhance data systems, and deliver results that align customer needs with business objectives.
Decision-makers
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