Paulo Miranda
Platform Operations Engineer at 1global
Based in Oeiras, Portugal
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Seniority
Staff
Department
Operations
Location
Oeiras
Industry
Telecommunications
Company size
562
Contact information
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p•••••••@1global.com
Phone
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Background
About Paulo Miranda
As an IoT Engineer, I specialize in IoT/M2M and eSIM technologies, focusing on optimizing connectivity and resolving complex issues. I provide support for IoT Customers and perform analysis across various protocols, including MAP, S6a, GTP v1, GTP v2, SMS/SMPP. I use tools like Wireshark for network trace analysis, Grafana for live network monitoring, and MicroStrategy for reporting and insights. Proficient in using Postman for API management and MySQL/SQL for database operations. I optimize processes through Excel automation. I also handle provisioning orders with Order Manager and support customers through Jira and other platforms. My approach combines technical knowledge with effective communication to enhance system performance and address customer needs.
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