Pavan Kumar Reddy Atla
Outbound Lead Analyst & Amazon Connect Developer at Hcltech
Based in Cuddapah, India
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Seniority
Staff
Department
Sales & Business Development
Location
Cuddapah
Industry
IT Services and IT Consulting
Company size
258K
Contact information
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p•••••••@hcltech.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Pavan Kumar Reddy Atla
I am a Contact Center Developer specializing in Amazon Connect and AWS services to create intelligent, scalable, and efficient customer engagement solutions. With expertise in building custom IVR systems, outbound dialers, live chat, and video calling features, I help businesses deliver exceptional customer experiences. My technical skill set includes Amazon Connect, Lex, Pinpoint, QuickSight, Lambda, S3, and backend integration using Python I am passionate about optimizing contact center performance through automation, analytics, and seamless system integrations. Let’s connect to discuss how cloud technology can transform customer engagement!
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