Verified recordIT Services and IT Consulting

Pavan Samala

Senior Executive Analytics at Fis

Based in Hyderabad, India

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Seniority

Director

Department

Information Technology

Location

Hyderabad

Industry

IT Services and IT Consulting

Company size

46K

Contact information

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p•••••••@fisglobal.com

Phone

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+91 ••• •••• ••••

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Background

About Pavan Samala

Peer recognized Analytics Professional with 15 plus years of experience in Quality management and Analytics. Currently, as Senior Executive Analytics, responsible for a team that is responsible for end to end project management starting from connecting through understanding, evaluating, to providing recommendations to stakeholders regarding pain areas and providing for optimal solutions including resource allocation in a timely manner. Past experiences with leading corporates has horned my administrative skills handling various facets of quality management with multiple customer handling across domains. ITIL Foundation V3 2011 Certified, Proficient in Speech Analytics [NICE, Verint, NiC, Nexidia]; working Knowledge of various statistical tools [MiniTab, QI Macros, and SPSS], and Text Analytics [R]; and Six Sigma Green and Black Belt Certified.

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