Pavithra Nandakumar

Background

About Pavithra Nandakumar

Formally worked as CatalogAssociate: Operations ORGANIZATIONAL ABRIDGEMENT: Amazon development Center Private Limited, Chennai A professional of 24 Months experience in Operations as well as Project Management. Catalog Associate: • Worked on operations solutions for the Kindle and other related processes, developing innovative solutions to meet customer requirements • Worked with the Stakeholders and Developers at the Time of Promotion of new Campaigns and projects. • Constantly monitoring the content quality or video quality of FireTV (a product of Amazon). • Identify data requirements; undertake data gathering, analysis and interpretation of data to determine problem resolution and solutions design. • Business process management: Process documentation, improvement, automation & monitoring of all functions. • Develop a process framework (design & workflow) for new Projects by coordinating with all functions and external stakeholders. • Publish & manage Business Requirement Documents. • Monitored & trained new resources. • Have created short descriptions for educational resources available at Inspire – Amazon’s non-profitable website. • Have created IMDb pages and managed its metadata. Currently designated as 'Senior content and quality management executive' at Tradeplus online A professional of 4months experience as a senior content executive in trading. • Working as an auditor to evaluate the quality of the work done by the operators and assist them to increase efficiency. • Have created user manuals for two tools used inside the firm (SMP and MF Admin). • Created BRD for an upcoming project (MF mobile application). • Creating SOP for an existing process (LPT). • Closely working with the digital marketing team to create marketing templates and mail campaign. OTHER ACHIEVEMENTS AND COURSES • Business English Certification, Vantage, conducted by Cambridge University. • Blogger at hub pages