Pawan Mishra

Background

About Pawan Mishra

Experienced Product Operations Leader/ SME with combined business/Operations and Engineering expertise in fast paced Customer ePayment and Telecom Industries. Detail-oriented & results-focused Operations executive with more than 17 years of end-to-end Project management experience with an exemplary track record of on-time and program delivery through driving operations optimization, resource planning, risk mitigation planning, improving Infrastructure processes. Extensive experience in ePayment & Telecom OSS/BSS Landscape, working with internal cross-functional teams & CM partners worldwide. Currently working at Visa.Inc. in Release Management, responsible for Operations and all other Infrastructure changes on ePayment System, Prepaid card system. Experience - • Sr. Deployment Engineer with around 17 years of experience in the IT. • About 11.5 years of experience in ePayment system and card business. • Have 3.5 years of experience in Revenue & Fraud Management Systems in Telecom Industry. • Have 1.9 years of experience in Operation and Billing in Telecom. • Working with SQL, DB2, Oracle, Java/J2EE and UNIX/LINUX Platform. • Exposure in Payment Domain System, Implementation and Operation. • Exposure in Mainframe TPF Systems (VPARS). • Deep understanding on compliance issues, business processes and enhancements. • Well exposure in planning, execution, Release management, Infrastructure changes. • Good collaboration and coordination skills across multiple teams spread across locations. • Seasoned professional with good understanding on leading and managing in Operational areas in ePayment and RA & Fraud Management Systems. • Good command in SQL using Toad and SQL Navigator tool. • Well experienced in Data Modeling & logic designing in RA & FMS. • Well exposure in real life S/W Development in VB & VB.Net with SQL Server. • Domain knowledge in Telecom Domain( IN,CCN, Billing & Rating, Mediation, HLR, Switch)